However, the issue recurs if the monitor configuration changes during the same logon session, such as when you dock or undock the device or detach an external monitor. A logoff-logon process resets the display information and improves behavior. For example, users log on through a remote desktop connection (RDC), and later connect directly without first logging off.ĭisplay information is determined when a user logs on to the system. Users mix connections during the same logon session. The monitor that applications are displayed on changes between docked and undocked configurations. These issues commonly occur in the following scenarios:Īpplications are moved between monitors that use different display resolutions. These symptoms also occur when the hardware configuration changes, such as when you dock and undock a device that uses external monitors, or you detach an external monitor from the device.

When you use a high-DPI device such as a Surface Pro 3, Surface Pro 4, or Surface Book together with external monitors, you experience the following issues:Įlements such as applications, the taskbar, icons, toolbars, text, and dialog boxes appear to be fuzzy.Įlements are too large or too small compared to the rest of the desktop.īlurry text appears in applications or in the Windows interface.Īlthough these symptoms may be seen on a single monitor, they're more common when you use multiple monitors that vary in display resolution. Windows 10 Windows 8.1 Surface Pro 4 Surface Pro 3 Surface Book More.

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